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Frequent questions

Are the articles available on the website original?

Yes, all of our items are original from the indicated brands that are distributed or represented by Lia – Loja de Iluminação e Arquitectura, Lda.

How do I know when I will receive my order?

After the payment is validated, an email will be sent to confirm the order as well as informing the expected delivery time.

Can orders be picked up at the store?

Yes, if you want you can pick up your orders directly at our store.

Are there other payment methods?

No, at this time we only provide payments by bank transfer.

How do I return an item?

If the return is justified, it must be made to the store address with the item properly packed in its original box.