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General conditions of Sale

Last modified on May 14, 2016.

Please carefully read the Terms and Conditions detailed below before using the website www.liawebstore.com.

By accessing the website, browsing or contributing content or other materials to it, you are agreeing to these Terms and Conditions.

Scope of the contract

The present General Conditions of Sale detailed below determine exclusively the contractual relations between all the customer using the liawebstore.com website and the merchant liawebstore.com that belongs to the company LIA – Loja de Iluminação e Arquitectura, Lda, whose headquarters are located in the Business Center de Braga, Lote C6, 4705-319 Ferreiros – Braga, Portugal. The company is registered and registered with C.R.C. de Braga under No. 509902685; Intra-Community VAT number PT 509 902 685 (hereinafter referred to as “Liawebstore”).

Order at liawebstore.com

Through the internet through the website www.liawebstore.com at any time of any day of the week.

Prices

The sales prices indicated on the website are in Euros, with taxes and fees included. Delivery costs are borne by the customer and are charged at the end of the order, depending on the selected products.

Lia – Loja de Iluminação e Arquitectura, Lda reserves the right to modify prices at any time, however it tries to apply the prices in force that were indicated on the website at the time the customer places the order.

We inform you that if the price indicated is incorrect and is manifestly negligible, regardless of its cause (computer error, manual error, technical error, etc.), the order will be canceled, even if it has already been confirmed.

Availability

Delivery times may vary depending on the brand and typology of the product.
Lia – Loja de Iluminação e Arquitectura, Lda undertakes to inform the customer of the approximate deadline for receiving each order.

Delivery

Orders are shipped after payment has been validated.
Lia – Loja de Iluminação e Arquitectura, Lda is committed to finding the best price for the transport of orders, be it land, air or sea.

Secure payment

Liawebstore offers payments via bank transfer.
– Payment by bank transfer is subject to the following conditions:
1. The bank transfer must be completed within 1 (one) week from the moment the order was placed. After that time, the order will be canceled.
2. To simplify the processing of your order, when possible, do not forget to insert the payment reference at the time of the bank transfer.
3. After making the bank transfer, a copy of the receipt must be sent by email (encomendas@liawebstore.com) indicating the order number.
4. As soon as payment is confirmed, the order is processed and sent to the indicated address.

Please note that if fraud is suspected, Lia – Loja de Iluminacao e Arquitectura, Lda has the right to cancel a transaction.
In case of automatic alert triggered by the information related to your order, our fraud prevention service may ask you for additional information and some supporting documents (for example, photocopy of your identity card / citizen’s card, proof of address, etc.). ).
In order to ensure the dispatch of your order on time, we recommend that you provide a telephone number, through which we can easily contact you, and that you confirm the information entered or send the requested documents as soon as possible.

Returns

Only returns of defective or damaged items caused by the carrier, duly proven, are accepted.

You should return your products to the following address:

Centro Empresarial de Braga, Lote C6
Lugar da Misericórdia
4705-319 Ferreiros
Braga
Portugal

Returns can be made through the carrier of your choice. However, it is recommended to take out insurance, if necessary, with it in the value of the products to prevent any loss or damage.

Protection of personal data

The information that the customer communicates on our Site is indispensable for the processing of orders, the issuance of invoices and guarantees, without them, the order will be automatically canceled. By writing on our website, the client undertakes to provide us with sincere and truthful information. The communication of false information is contrary to the present general conditions, as well as the conditions of use that appear on our website.

The customer has the permanent right to access and rectify all data concerning him. The customer may at any time request confirmation of the existence of his own personal data, and also modify them.